Christian McCarrick

Christian McCarrick

VP Engineering at Auth0

 LinkedIn profile

Seniority

23 Years

Hierarchy

Executive

My name is Christian McCarrick and I am the VPE at Auth0 - managing a large distributed engineering organization. I have been in technology for about 20 years with the last 12 in engineering management roles. I have become very interested in improving the craft of software engineering leadership and I hope Plato can make a difference. I also host a podcast called, SimpleLeadership where I interview other technology leaders.

Hey, I'm available every Friday at 4:00 PM (GMT)

Next time slot available
  May 15, 2020
  4:00 PM (GMT)

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Stories

Handling an average-performing employee who wants a promotion
6 December

Christian describes how he handled an average-performing employee who wanted to be promoted.

Underperformance
Handling Promotion
Salary / Work Conditions
Career Path
Managing Expectations
PM
EM
Christian McCarrick

Christian McCarrick

VP Engineering at Auth0

How to implement new work processes in a tech team?
6 December

As a new manager, Christian decides to introduce new processes to his reluctant engineering team to improve its efficiency.

Team reaction
Dev Processes
Convincing
New Manager
Team processes
PM
EM
Christian McCarrick

Christian McCarrick

VP Engineering at Auth0

I had to let go of an employee that I had personally advised the company to hire
6 December

Christian advises his company to hire one of his ex-colleagues for a vacant QA Engineer role, even though he is not completely suitable for the role.

Feelings aside
Company Culture
Firing
Hiring
Underperformance
Feedback
Productivity
PM
EM
Christian McCarrick

Christian McCarrick

VP Engineering at Auth0

Videos

Ask-Me-Anything on "Managing in a Remote World" with Christian McCarrick, VP of Engineering

VP of Engineering, Christian McCarrick, shares helpful tips on managing remote teams! He currently manages a team of 100+ people across 20 countries.

Christian McCarrick
Engineering Talks with Plato: Part 4/6 My worst mistake as a manager - 15th May 2017
Tasneem MinadakisChristian McCarrickBenjamin De PointBrett Huff
Engineering Talks with Plato: Part 3/6 How to become a legitmate leader - 15th May 2017
Jean HsuYi HuangChristian McCarrickNikhil PanditRichard Sun
Christian McCarrick - CTO/VP Engineering at Telmate
Christian McCarrick
Plato Event #4: Panel
Seth SakamotoChristian McCarrickSushma NallapetaTido Carriero

Experience

VP of Engineering

Auth0

Jul 2018 - current

Auth0, a global leader in Identity-as-a-Service (IDaaS), provides thousands of customers in every market sector with the only identity solution they need for their web, mobile, IoT, and internal applications. Its extensible platform seamlessly authenticates and secures more than 2.5 billion logins per month, making it loved by developers and trusted by global enterprises. The company's U.S. headquarters in Bellevue, WA, and additional offices in Buenos Aires, London, Tokyo, and Sydney, support its global customers that are located in 70+ countries. I am excited to be hiring for many positions at Auth0. Please see a list of positions here: https://auth0.com/careers

SVP Engineering

Global Tel*Link

Oct 2017 - Jul 2018

Telmate was acquired by Global Tel\*Link (GTL) GTL is a billion dollar ARR private equity backed company.

VP of Engineering

Telmate

Dec 2015 - Mar 2018

Acquired by Global Tel\*Link (GTL) August 1st, 2017 Telmate (part of the Global Tel\*Link family) is one of the fastest growing inmate communications systems providers in the United States. We are a leader in cutting-edge technologies that include: video visitation, secure messages & photo sharing, facility investigator tools. Our communication systems are deployed in over 300 facilities throughout the US and four Canadian provinces. We create secure technology that leads inmates away from the cycle of recidivism. We also connect loved ones to inmates, protect our community with powerful verification and investigative tools, and serve our community by increasing the physical safety and improving the effectiveness of the correctional facilities. Our systems also provide online academic education, legal & medical as well as social and spiritual resources for inmates. And, we demonstrate financial responsibility by ensuring that no cost is passed on to the general public for our systems and services. Member of the Sr. Executive Team; Responsible for all engineering, technology and operations SaaS application development and operational management Custom secure Android ROM development Custom OEM hardware tablets Custom Kiosk development Native IOS & Android applications WebRTC video and SIP voice infrastructure and applications Machine Learning Hybrid data center and cloud redundant service hosting Instrumental in scaling the company's teams, technology, valuation, revenue and products to a successful acquisition.

CTO / VP of Engineering

AltX

May 2014 - Oct 2015

AltX was acquired Addepar. Leading Product Management, Software Engineering & Data Science at AltX, an iMatchative Company and a leader in the FinTech space. At AltX, we believe in the power of science and technology to inspire creative solutions and to transform businesses. We apply big data, superior analytics, psychological assessment tools and proprietary algorithms, along with human intellect and professional experience, and a healthy dose of imagination, innovation and integrity, to develop innovative products. Our first product, an automated, two sided, online platform that promises investors and hedge funds alike, deeper, more intelligent analytics and searches and a more efficient, less expensive capital allocation process. Blending Wall Street & Silicon Valley and using cutting edge data mining, machine learning, NLP technologies. Ranked the top 20 most innovative technology from Financial Times in 2015. Industry leading Fintech company funded by Wells Fargo & Co.; Control Empresarial de Capitales, S.A. de C.V., controlled by Carlos Slim, David Bonderman and Jeff Ubben. Technical stack consisting of AngularJS, Python, JAVA, ElasticSearch, Apache Storm & more.

CTO, VP of Engineering

Mobitor Corporation

Apr 2013 - May 2014

Mobitor is a Cloud-Based Mobile Enterprise Software-As-A-Service Company and is the leader in Mobile Field Automation and Mobility Applications that integrate Sales, Service and Inventory Management & Logistics solutions. Our integrated and scalable web and mobile application enables our customers to simplify mobile deployment and easily connect sales and service operations with customers, inventory and systems in real-time. Our customers include: Johnson & Johnson, Safeway, Blackhawk Networks & Apple Computer \- Re-architected the core system from an enterprise software model to a distributed, highly-scalable multi-tenant SaaS system increasing gross margin from 58% to 80%. \- Transitioned the company to a fully Agile SDLC moving from quarterly to bi-weekly deployments \- Led development of an enterprise class mobile application for iOS including robust security, complex workflows, real-time messaging and offline data syncing algorithms; Reduced Apple Retail’s data entry time over 30% per transaction. \- Led the Internationalization effort of the product and launched in the UK, Ireland, Australia, New Zealand, Mexico, and Japan. \- Worked closely with C-level executives at existing and potential customers; led the integration efforts into our customer’s ERP systems including SAP, JDE, & Oracle. \- Architected a business intelligence (BI) platform and KPI dashboard for Apple Retail on-time and under budget reducing metric generation from two weeks to less than one hour. \- Migrated on-premise and data-center servers to utilize AWS; implemented a full continuous integration process including testing and automated deployments to AWS. \- Completely revitalized the engineering culture, hired new employees, mentored and trained managers and fostered a collaborative environment that everyone was proud to be a part of.

CTO, Vice-President of Engineering

CimaSystems (acquired by AutoPoint)

May 2008 - Apr 2013

Manage all internal IT, software development, and product lines; supervise staff consisting of database developers, architects, software developers, website designers, IT network administrators, and outsourced resources for this Software as a Service (SaaS)-based automated marketing, communications, and reporting company that targets the automotive and insurance industries. CimaSystems was acquired by AutoPoint, a Solera Company \- Completely rewrote this company’s existing technology and built a high-caliber team that increased gross margins from 49% to 80% in a slow economy and implemented cost controls —including consolidation of 197 production servers by using virtualization and improved architecture, reducing operations costs by 81%, saving $1.2M by renegotiating contracts, and increasing outbound communications (phone, e-mail, and SMS) capacity by 625%. \- Enabled the company to launch and grow revenues in a new insurance vertical by integrating with legacy Insurance Management Systems and creating a new product, http://www.signeos.com; integrated with on-premises Legacy Dealer Management Systems (ADP, R&R, etc.) to extract historical and daily customer and financial data. \- Created a hybrid data-center and cloud based architecture scaling to support over 12 million automobile dealership and insurance agency customers nationwide and sending out almost one billion communications monthly. \- Built a custom SIP based inbound & outbound Voice IVR / recognition system replacing the legacy PSTN based system increasing capacity 625% on the same hardware.

Founder / CTO/ Advisor

ParkingCarma

Jan 2004 - Dec 2012

An entrepreneurial start-up and partnership, this SaaS-based national parking management service provides real-time inventory, payment, and revenue management for parking operators including BART, COASTER, Caltrain, PPM, ABM, SFPark, and various federal agencies. Worked with the University of California, Berkeley, BART, and Caltrans under a public & private partnership to successfully build and deploy the first multi-modal Smart Parking system developed in the country Created the first normalized and online searchable national database structure for rates, hours, and attributes for parking facilities in the U.S.; scaled the system to support processing millions of dollars per month in online parking transactions, managed all aspects of full level-1 PCI compliance, and spearheaded Google parking data project to provide near real-time parking data to Google Places. Early Internet-of-Things (IOT) pioneer: Built parking sensor MEMS to transmit real-time parking availability and built connectors to existing legacy parking control mechanisms to "Internet enable"​ them. Won the SpeechTek Application of the Year award from Speech Technology magazine for best consumer voice technology application http://www.parkingcarma.com

Director of Technical Operations

LiveCapital, Inc. (acquired by Dunn & Bradstreet)

Jul 2000 - Jan 2004

LiveCapital is a provider of enterprise credit decisioning and financing solutions and an early FinTech company. Joined in a leadership role at this venture funded company. Directed the Operations organization through the successful launch of several products, growth to over 100 employees, and completion of three funding rounds totaling more than $50M. LiveCapital was acquired by D&B, the leading provider of global business information, tools, and insight. http://www.livecapital.com

Director of Internet and Wireless Applications

NetCentric (acquired by Phone.com)

Jan 1998 - May 2000

Sr. Software Engineer

Sybase, Inc.

Aug 1997 - Jan 1998

This SAP company is an enterprise software and services business offering software to manage, analyze, and mobilize information, using relational databases, analytics and data warehousing solutions, and mobile applications development platforms. Languages: JAVA C++

Co-Founder

Hosting.com

Jan 1995 - Jul 1997

A web hosting, ISP and e-commerce consulting company that was successfully acquired.